11.1 Order procedure
11.1.1 The Consumer Customer who wishes to purchase a Product on the Site must access their Profile.
11.1.2 The Consumer Customer can only purchase the Products present on the Site and in the quantities indicated therein. The prices and availability of the Products, as shown on the Site, are subject to change at any time and without notice. The User acknowledges that, due to the possible simultaneous access to the Site by multiple users and the time elapsing between the loading of the web page and the insertion in the cart, the actual availability of the individual Products may vary. The Site verifies the actual availability of the Products purchased and warns the Consumer Customer of the possible unavailability of one or more Products before the conclusion of the order procedure.
11.1.3 The Consumer Customer must select the desired Products, one at a time, by inserting them in the cart configured by the Seller, using the “Buy Now” button. At the end of the guided procedure on the Site, the Products thus selected will constitute the object of the order which will be sent electronically to the Seller.
Before forwarding, the Consumer Customer will check the summary of the order, which indicates the Products placed in the cart, the price with any shipping costs and ancillary charges, the methods of delivery, transport and payment and any other particular condition selected in order phase.
Once the above operations have been completed, regardless of the type of payment chosen, the Consumer Customer will be asked to read and approve, by selecting a specific check-box.
11.1.4 By placing the order, the Consumer Customer undertakes to pay the price and any additional costs and charges indicated in the summary.
11.1.5 The quantity of each of the Products indicated in the Order is intended as the maximum quantity and is therefore permitted to the Seller, in the event of unavailability of the Products, to deliver quantities lower than that indicated in the Order. In the latter case, the Seller will charge the Price for the quantities of Products actually delivered and will be released from any further obligation with regard to the missing quantities.
The Seller will not be in any way responsible for the temporary or definitive unavailability of one or more Products. In the event of unavailability, even temporary, of the Products included in the Order, the Seller undertakes not to charge the corresponding price to the Consumer Customer.
11.1.6 The Seller will be bound by the order of the Consumer Customer only if forwarded through the correct procedure indicated on the Site, without any indication of error messages and until its completion. In the event of a malfunction in the order processing and forwarding procedure, the Seller undertakes to promptly notify the Consumer Customer of the impediment and to remedy it, clearly communicating whether the order should be considered canceled.
11.2 Receipt of the order
11.2.1 Following the payment, the Consumer Customer will receive by email a receipt of the order forwarded through the Site, containing the list of the Products purchased and their essential characteristics, the price, tax and accessory charges and any shipping costs, the deadline delivery as agreed in the order, the general and particular conditions applicable to the order itself, the means of payment selected, the methods of withdrawal.
11.2.2 The sales contract is concluded when the consumer customer sends his order and receives the order receipt from the seller.
11.3 Cancellation and modification of the order
11.3.1 The Consumer Customer can modify the order and cancel it according to the timing indicated in the order receipt.
11.3.2 The Seller, following unforeseen logistical and organizational difficulties, may cancel the order by notifying the Consumer Customer via e-mail or, subject to agreement with the same, change the day of delivery.
11.4. Archiving of orders
The Seller will keep all orders received from the Consumer Customer in digital or paper format, according to adequate criteria of confidentiality and security. For any copies or other requests in this regard, the Consumer Customer may contact the Seller at the following addresses:
The Consumer Customer is however invited to file the order receipts on an appropriate durable medium, in addition to these General Conditions of Sale.