Attention to the relationship with customers has always been at the center of Coltri Compressors’ corporate philosophy. We realize how fundamental the pre and post sales assistance process is. During the purchase, through our sales representatives, we pay close attention to consulting, trying to offer the right products for each customer. We take care of after-sales assistance with the same commitment; those who buy Coltri choose to be part of a continuous support system they can count on.
When we rely on third parties, we carefully select people with a reliable background and a history in the sector and insert them in a continuous training process. Even where we operate directly, we expect the best from our staff, through the same training and updating systems.
Since February we have strengthened our customer care service through new staff hires and new vehicles for our fleet, in order to continue to grow and optimize our relationship with users.
More and more precise and punctual answers and solutions, both from a commercial and technical point of view.